Implementation

Planning is key to a successful implementation. Our clients regularly use the implementation of Calibre to improve their research capacity and we work closely with them to make sure their investment in Calibre is quickly realised. A detailed step-by-step schedule of tasks and resource is agreed and we then actively support each stage in the project management process.

Our commitment to ongoing timely Client Support

When support is needed, timely and expert assistance is critical. Our client support team members are also experienced technical developers, guaranteeing both an in-depth knowledge of the system as well as invaluable finance industry understanding. The end result is the confidence that issues will be resolved with minimal disruption to the research process.

For all support related issues, please contact Calibre on:

Tel: +61 2 9212 0527
Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Skype: calibre.support

'Customer service: Unbelievable Support. Client service levels very high — available and knowledgeable. They can see your problem. Very client focused’
Source: Calibre Client (IBB Research Dec2005/Jan 2006)